Contact Us
Got a question about how we review California online casinos, spotted something that needs updating, or just want to send feedback? Here's how to reach us and what to expect when you do.
How to reach us
The best way to contact Online Casinos California is by email at [email protected]. Let us know as much detail as you can up front — which casino your query relates to, what page you were reading, or what you were trying to find — so we can get back to you with something useful rather than a generic reply. We aim to respond within 48 hours, though it can occasionally take a little longer during busy periods.
What we can help with
- Corrections or updates to a casino review, bonus term, or licensing detail that may have changed
- Questions about how our editorial ratings and rankings are put together
- General feedback on your experience with a casino site featured on billsbeercans.com
- Suggestions for topics or sites you'd like to see covered
- Reports of broken links, outdated offers, or factual errors
If you're weighing up which site to try, our About Us page explains who we are and how the site is put together, which may answer some questions before you even need to write in.
What we can't help with
We're an independent review and comparison site, not a casino operator. That means we can't access your account, process a deposit or withdrawal, verify your identity documents, or resolve a dispute with a specific site. For any of that, you'll need to contact the casino's own customer support team directly — most offer live chat, which tends to be the fastest route.
Similarly, we can't provide legal, financial, or tax advice. If you have questions about your obligations as a player, it's worth checking with a licensed professional rather than relying on general guidance from any comparison site, including ours.
If gambling has stopped feeling fun
If you're contacting us because gambling is causing you or someone close to you stress, financial strain, or worry, please don't wait for a reply from us first. Free, confidential support is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER, and California residents can also use the state's CalGETS program for additional local resources. Our Responsible Gambling page has more detail on tools like deposit limits and self-exclusion that most licensed sites offer.
Before you write in
A few quick checks can sometimes save you a round trip:
- Review terms, bonus details, and rankings change — check the "updated" date at the top of the page you're asking about
- Our Terms and Conditions page covers how we operate, our use of affiliate links, and the limits of our editorial responsibility
- Specific account, payout, or verification issues should go to the casino directly, not to us
Beyond that, we genuinely welcome hearing from readers. Feedback from real players is one of the ways we keep our coverage of California's online casino market accurate and current.
All content on billsbeercans.com is intended for adults aged 21 and over. Gambling involves real financial risk, and no outcome is guaranteed.